Privacy Policy

FirstConnectt Mobile, in the course of providing its services, may receive information from wireless carriers, operators, or clients, including a user’s mobile phone number and, in limited cases, additional details such as geographic location, personal identification numbers (PINs), or mailing addresses. Moreover, FirstConnectt Mobile processes message content from clients, which might contain personal information on behalf of a mobile end user. It’s essential to note that FirstConnectt Mobile is not responsible for the content sent or received by clients or any end user; the company merely serves as a conduit for the transmission of content. FirstConnectt Mobile’s agreements with its clients ensure that they are responsible for obtaining the necessary consents from end users before transmitting any information. Any information collected in this manner is governed by the FirstConnectt Mobile Privacy Policy and internal policies regarding confidential and personally identifiable information. Additionally, the contracts with clients include specific provisions that establish their responsibility for compliance-related obligations and message content.

What Information Do We Collect?

During your visit to the site, we may collect usage-related information to enhance the site’s utility, service quality, and performance. This data may include but is not limited to the following: the visitor’s browser activity on the site, the path taken by visitors, the time of the visit, and technical information about your browser, internet protocol (IP) address, and operating system. FirstConnectt Mobile reserves the right to publish anonymous, aggregate summaries of visitor usage for promotional purposes, demonstrating a representative audience for advertisers. Such summaries do not contain personal information but instead offer general insights into the site’s visitor usage.

Recommendations and Personalization – We utilize your personal data to provide recommendations, features, and products and services tailored to your interests, preferences, and personalized experiences with FirstConnectt.

Communication – Your personal information is used to communicate with you regarding FirstConnectt services through various channels such as phone, email, and chat.

You may be required to provide information such as your name, company, phone number, email address, and postal address. FirstConnectt Mobile may use cookies to collect and store this information, as detailed below:

Personal Information Collection

We will request information that identifies you personally or allows us to contact you. This information may include details about FirstConnectt products and services, participation in contests, subscription to newsletters, event registration, or product purchases.

The personal information collected may include your name, title, company or organization name, work email, work phone, work or home address, information about your job function, information about your company, and credit card information. We collect and use various types of personal information, including:

Information about your use of this website

Information provided for the purpose of registering with the website, including personal details

Details about transactions conducted on this website, such as commercial deals, purchases, and payments

Information provided for subscribing to website services

Any other information you provide to FirstConnectt

What Are Cookies?

Cookies are files that web servers place on a user’s computer to store basic information, including visitor preferences. They enable visitors to enjoy a more seamless browsing experience and allow for the measurement of visitor behaviour on the site. There are two types of cookies: session and persistent. Session cookies exist only during an online session and disappear when the browser is closed, while persistent cookies remain on the user’s computer after the browser is closed. The cookies used on the site do not personally identify you but recognize your browser unless you voluntarily choose to identify yourself. Users can accept or decline cookies, and most web browsers automatically accept cookies. However, users can modify browser settings to decline cookies if preferred. Disabling cookies may affect some site functionality, but users can still browse the site. The website provides options to decline the use of cookies, particularly if using a public computer or if the information should not be stored. For more information on disabling cookies, visit www.allaboutcookies.org.

 

What Are Clear GIFs?

Clear GIFs, also known as web beacons, are combined with cookies to understand visitor interactions with websites better. A clear GIF is a transparent graphic image typically placed on a site, allowing the measurement of visitor actions. FirstConnectt uses clear GIFs to evaluate visitor behaviour, enhance visitor experience, and manage site content. These may be used on the site, in emails, in advertisements on other sites, or in advertisements in emails.

How Do We Use the Collected Information?

FirstConnectt Mobile shares personal information as outlined in this Privacy Policy. The information collected on the site may be used to contact you to discuss your interest in the company, services, and to provide information about marketing promotions and events. This data is also utilized to improve the services provided. We ensure that the collected information is stored appropriately and is not shared with third parties unless authorized by you. However, we may disclose your personal information to our legal advisers to protect our rights, users’ safety, or comply with legal processes or requirements.

Using Personal Information

The personal information collected on the site is used to operate the site and provide the service(s) you request. FirstConnectt may use this information to improve the site, products, or services, making the site more user-friendly. Additionally, with your permission, we may send you information about other FirstConnectt products and services or share information with FirstConnectt partners. FirstConnectt may employ other companies to provide specific services, ensuring the confidentiality of the information and prohibiting its use for other purposes.

Security

We implement appropriate security measures to protect the information collected. We utilize multiple electronic, procedural, and physical security measures to safeguard against unauthorized use, alteration, loss, or damage of information. However, we cannot guarantee absolute security due to the inherent risks of data transmission over the internet. 

Changes and Updates

This Privacy Policy may be revised as features, services, or laws change. FirstConnectt will provide notice of any material changes. The effective date of the policy will be displayed at the bottom of each page.

1) Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services

2) Send confirmations either via SMS or Whatsapp or any other messaging service.

3) We send promotional messages to our customers

4) Send verification message(s) & Promotional messages or email(s)

Opt-Out Policy

FirstConnectt will not use or share information provided through the site without notice and an opt-out opportunity. Visitors have the means to control the use of session information, and they can opt out of receiving information or emails from FirstConnectt.

Control of Your Personal Information

FirstConnectt does not share personal information provided on the site outside the company and affiliates without permission.

Cross-Border Data Transfers

Information collected by FirstConnectt may be stored, processed, and transferred between countries where FirstConnectt operates, as outlined in the Privacy Policy.

Contact Us

For inquiries or to exercise your rights under applicable data protection laws, you can contact us through the website’s Contact Us page, email, mail, or phone.