Connect LimeChat with FirstConnectt
Drive LimeChat's AI support and commerce bots with FirstConnectt's WhatsApp Business API connectivity.
Power seamless customer communication with LimeChat + FirstConnectt
LimeChat builds AI-first chatbots for e-commerce support and conversational commerce. The LimeChat integration with FirstConnectt lets those bots converse on your verified WhatsApp number — automated resolution, human handoffs, and outbound journeys, all delivered over enterprise messaging infrastructure.
What the integration unlocks
Bots live faster
LimeChat plugs into your FirstConnectt-provisioned number, so bot projects launch on ready infrastructure instead of waiting on channel setup.
AI first, humans when needed
Bots resolve routine queries and hand off to agents smoothly — the customer stays in a single WhatsApp thread throughout.
Support and campaigns aligned
Outbound notifications and inbound bot conversations share the same templates, numbers, and analytics.
How to set up the LimeChat integration
Provision your WhatsApp Business API number
FirstConnectt sets up and verifies your WhatsApp Business API number — or migrates the one you already have — giving LimeChat a solid foundation to build on.
Link LimeChat to FirstConnectt
Inside LimeChat, choose FirstConnectt as the underlying messaging provider and connect with your API key and number details.
Design your conversation flows
Create bots, quick replies, product journeys, and agent handoffs in LimeChat — every message is delivered over FirstConnectt's infrastructure.
Sync templates and catalogues
Approved templates, product catalogues, and rich media stay in sync, so outbound campaigns and inbound conversations draw on the same assets.
Launch and scale
Go live with complete delivery analytics on the FirstConnectt side and conversation analytics in LimeChat — one number, one unified customer view.
Our solutions team supports every step — from account setup and template approvals through go-live testing.
Ready to connect LimeChat?
Talk to our team and we'll get your LimeChat integration configured, tested, and live — with our specialists guiding every step.
Schedule a Demo