Connect GoKwik with FirstConnectt
Combine GoKwik's checkout optimisation with FirstConnectt messaging for COD confirmation and post-purchase engagement.
Power seamless customer communication with GoKwik + FirstConnectt
GoKwik helps e-commerce brands lift checkout conversion and manage COD risk. The GoKwik integration with FirstConnectt turns checkout events into customer messaging — COD confirmations, payment links, and order updates delivered on WhatsApp with interactive buttons that make responding effortless.
What the integration unlocks
Checkout to conversation
GoKwik checkout events trigger the right FirstConnectt message on their own — no manual campaign work required.
Confirm intent up front
Interactive WhatsApp confirmations let buyers verify COD orders in one tap, before anything leaves the warehouse.
Payment links in chat
Share payment links inside WhatsApp so customers can move from COD to prepaid without leaving the conversation.
How to set up the GoKwik integration
Connect your store or logistics account
Connect your GoKwik account to FirstConnectt through the connector and authorise access, so order and shipment events can trigger messages.
Choose your customer touchpoints
Select the moments that count: order confirmation, payment and COD verification, dispatch, out-for-delivery, delivery confirmation, returns, and cart recovery.
Approve message templates
Start from our ready-made commerce template library or submit your own branded WhatsApp templates for approval — our team manages the Meta review process for you.
Map order events to messages
Every GoKwik event is linked to a template with live order variables — customer name, order ID, tracking link — populated automatically.
Go live and monitor
Switch the flows on, monitor delivery and response rates from the FirstConnectt dashboard, and fine-tune timing and copy as results come in.
Our solutions team supports every step — from account setup and template approvals through go-live testing.
Ready to connect GoKwik?
Talk to our team and we'll get your GoKwik integration configured, tested, and live — with our specialists guiding every step.
Schedule a Demo