Connect CleverTap with FirstConnectt
Launch WhatsApp Business API, RCS, and SMS journeys directly from CleverTap's engagement platform, with full template and delivery-status sync.
Power seamless customer communication with CleverTap + FirstConnectt
CleverTap is a customer engagement and retention platform that consumer brands use to run segmented, event-driven campaigns. The CleverTap integration with FirstConnectt adds a reliable messaging layer, so every journey can reach customers on WhatsApp, RCS, and SMS using your approved templates, your verified sender identities, and real-time delivery feedback surfaced inside CleverTap's own analytics.
What the integration unlocks
Campaigns without pipelines
Marketers send WhatsApp and RCS messages straight from the CleverTap journey builder they already know — no engineering work, no CSV exports, and no separate campaign tool.
Delivery data where you plan
Delivery receipts, read statuses, and replies return to CleverTap, so your segments and journey branches respond to what really happened on each channel.
One number, every journey
Every CleverTap-triggered message runs on your FirstConnectt WhatsApp Business API number and routing infrastructure, with automated failover across channels.
How to set up the CleverTap integration
Generate your FirstConnectt API key
Log in to the FirstConnectt dashboard and create an API key for your WhatsApp Business API, RCS, or SMS sender. New to the platform? Our onboarding team provisions your account and verified sender identities first.
Add FirstConnectt as a channel in CleverTap
Open CleverTap's channel or integration settings, select FirstConnectt (or a custom connector) as your messaging provider, and enter your API credentials.
Sync your approved message templates
WhatsApp and RCS templates approved on FirstConnectt flow straight into CleverTap, letting campaign builders select them right inside the journey editor.
Build journeys and map your events
Work in CleverTap's segmentation and journey tools as usual — pick the FirstConnectt channel at the send step and match personalisation fields to your template variables.
Test, then launch
Send test messages to your own devices, confirm that delivery receipts and read statuses return to CleverTap analytics, and switch your campaign live.
Our solutions team supports every step — from account setup and template approvals through go-live testing.
Ready to connect CleverTap?
Talk to our team and we'll get your CleverTap integration configured, tested, and live — with our specialists guiding every step.
Schedule a Demo